Policies

Policies

ALL orders are processed by Alpha Omega Fitness Equipment

PAYMENT OPTIONS

Credit Cards: American Express, Discover, Visa, Master Card

Checks: Checks must be drawn from a U.S. bank – Make payable to Alpha Omega Fitness Equipment

Money orders: Make payable to Alpha Omega Fitness Equipment


Alpha Omega Fitness Equipment charges $35.00 for customer checks returned for any reason.

Send Check Payment To:

Alpha Omega Fitness Equipment
955 Goffs Falls Road, #4412
Manchester, NH 03108

603-809-3351


alphaomegafitness.com uses 128-bit encryption to protect your credit card information and does not release your information to any outside entities. You can place your order online for a secure transaction or by calling 603-809-3351. Please have your credit card ready when you call.

You can also FAX your order to 1-603-487-1113

Please provide the following information
1. Full Name as it Appears on Credit Card
2. Mailing Address for Credit Card Used
3. Shipping Address
4. Telephone Number
5. Fax Number
6. Email Address
7. Items you wish to order
8. Credit Card Number, Expiration Date, Security Code

PURCHASE ORDERS 

Purchase Orders will be accepted from any municipality to begin an order only. We must receive your check and it must clear before shipment.

PURCHASE POLICY

Alpha Omega Fitness Equipment requires a DEPOSIT to begin an order unless other arrangements have been approved. After receipt of payment, please note, there will be a 2-6 week lead time to recondition equipment, depending on the type of equipment and the reconditioning required. You will be notified when your product is ready to ship.

If executing this agreement on behalf of a corporation, general, or limited partnership, or any other legal entity, you must provide the following statement, ‘I declare that I am fully authorized to execute the purchase of fitness equipment as stated on the invoice and do so on behalf of (name of the corporation, general, or limited partnership, or any other legal entity) signed and dated.

All disputes relating to or arising from this invoice or the equipment or services provided by Alpha Omega Fitness Equipment to Customer shall be brought to the Hillsborough Supreme Court North in Manchester, N.H., and Customer expressly waives all objections to venue in this court. Customer shall pay all of the court costs and attorneys’ fees incurred by Alpha Omega Fitness Equipment to collect sums due for equipment and services, or if Customer is found liable for any breach of this invoice or any agreement between the parties, is ordered to pay any damages in contract or at law, or if Alpha Omega Fitness Equipment obtains injunctive relief against Customer.

LEASING

Lease purchase orders will be accepted on a case by case basis. Approved leasing companies must submit a purchase order and a 100% deposit to process an order. 

SHIPPING INFORMATION

Shipping and handling rates vary depending on the weight of equipment purchased and shipping address.

After receipt of payment, we require 2-6 weeks to recondition your equipment, depending on the type of equipment and the reconditioning required. You will be notified when your product is ready for shipment.  There will be a 2-6 weeks lead time to recondition your equipment, 

• Your freight quote does not include inside delivery unless specified.

• Your facility must be accessible to a 70ft truck.

• You must have doors wide enough for drivers to get your equipment through without disassembly.

• No stairs.

Alpha Omega Fitness Equipment arranges the delivery of your order on your behalf per your request. 

Alpha Omega Fitness Equipment is not responsible for any damage incurred during the shipping of your order. If any freight damage occurs, the recipient is responsible for noting all freight damage on the Bill of Lading with the carrier at the time of delivery. Alpha Omega Fitness Equipment is not responsible for the outcome of any possible freight damage claims.

INTERNATIONAL SHIPPING INFORMATION

The following information is required in order to quote shipping cost:
* Name
* Email
* Phone
* Address
* Nearest Port to your location

SALES TAX

None

If you hold a Tax Exemption Certificate OR a Resale Certificate kindly fax to 1-603-809-3351

CANCELLATION

All cancellations must be in writing prior to shipment/delivery of equipment. A 25% restocking fee will be charged on the sale amount and will be paid to Alpha Omega Fitness Equipment.

REFUNDS

Customer service is our goal. However, no refunds will be given on the purchase of any pre-owned fitness equipment after delivery/shipping.

Returns on new equipment will be handled on a case by case basis.

We are proud to supply our customers with the very best new, used, cleaned and serviced and reconditioned fitness equipment. If you are purchasing reconditioned equipment please keep in mind that even though our reconditioning process is held to the highest possible standards, the equipment is not new.

WARRANTY

All reconditioned items come with 6 months parts and service warranty.

Unless in writing, all other equipment is sold “AS IS” with no warranties or representation by Alpha Omega Fitness Equipment, either expressed or implied, all sales are final. 

PRIVACY POLICY

Effective 12/1/2004
 
Privacy Notice Table Of Contents:
Our Commitment To Privacy  The Information We Collect  How We Use Information  Our Commitment To Data Security  Our Commitment To Children’s Privacy  How To Access Or Correct Your Information  How To Contact Us
 
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
 
The Information We Collect
This notice applies to all information collected or submitted on the Alpha Omega Fitness Equipment website. On some pages, you can order products, make requests, and register to receive the material. The types of personal information collected at these pages are:
.Name
. Address
. Email Address
. Phone Number
. (etc)
 
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.


We use the return email address to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
 
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
 
Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
 
How You Can Access Or Correct Your Information
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
 
How To Contact Us
Should you have other questions or concerns about our privacy policies, please call us at 1-603-809-3351 or send us an email aofitness3@yahoo.com